You're not alone.
Many of our current partners were tired of waiting for results, so they made the switch to Credit Management Company (CMC). Now, in addition to improved patient billing, they benefit from our industry-leading call center metrics, superior work standards, and all-in-one solutions - and so can you. When your organization partners with CMC you'll get the best in Accounts Receivables Management services.
At CMC we pride ourselves on customer service. Not only do we provide outstanding service to your patients but to our direct clients as well. Turnaround time on client requests is completed within 24-48 hours. Exceptions may apply when there is programming involved.
Our agents are able to connect with your patients quickly and efficiently through the use of our autodialer or CT center. Agents have the ability to make 100,00+ outbound calls per day on 130 lines. Dialing technology only on cell phones in compliance with TCPA (1991).
Our client view portal provides you with 24/7 access to patient data so you can see the status of each account and how our agents are working in real-time. Through our client view portal, you also have the ability to configure content and create custom reports that can be tailored to your needs.
"We were eagerly looking for a business partner that shared our same customer service values, we found this with CMC and much more. We couldn't ask for a better partner. We've never had a company work so well with us."
Regional Director of Special Projects, Maryland Based Health System